Shipping policy

Shipping & Delivery Policy

Last Updated: August 4, 2026

Thank you for shopping with us. We are committed to delivering your orders safely and on time. Please read our Shipping & Delivery Policy carefully before placing an order.

1. Order Processing

All orders are processed within 24–48 business hours after successful payment confirmation.
Orders placed on Sundays or Public Holidays will be processed on the next working day.
During festive seasons, promotional sales, or unforeseen circumstances, processing times may be slightly longer.

2. Shipping Timeline

Estimated delivery timelines are as follows:

Metro Cities: 2–5 Business Days
Tier 2 & Tier 3 Cities: 3–7 Business Days
Remote Locations: 5–10 Business Days

Please note that these are estimated timelines. Actual delivery may vary depending on your location, courier availability, weather conditions, government restrictions, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.
We may offer Free Shipping on selected orders or promotional campaigns.
Cash on Delivery (COD) charges, if applicable, will also be shown during checkout.

4. Order Tracking

Once your order has been dispatched, you will receive:

A Shipping Confirmation Email
Tracking Number
Courier Partner Details

Tracking details may take up to 24 hours to become active after dispatch.

5. Delivery Attempts

Our courier partners will normally make up to three delivery attempts.

If delivery cannot be completed due to:

Incorrect shipping address
Recipient unavailable
Refusal to accept the parcel

the shipment may be returned to our warehouse. Additional shipping charges may apply for re-dispatch.

6. Address Accuracy

Customers are responsible for providing complete and accurate shipping information.

We are not responsible for delays or failed deliveries caused by:

Incorrect address
Incorrect PIN code
Wrong phone number
Incomplete recipient details

Please contact our support team immediately if you need to modify your address before your order is dispatched.

7. Delayed Deliveries

While we strive to deliver every order within the estimated timeline, delays may occur due to:

Weather conditions
Natural disasters
Courier operational delays
Public holidays
Government regulations
High order volumes during sales

We appreciate your patience in such situations.

8. Damaged, Missing or Incorrect Orders

If you receive:

A damaged product
An incorrect product
Missing items
Tampered packaging

please contact us within 48 hours of delivery.

To help us investigate quickly, kindly provide:

Order Number
Photos of the product
Photos of the packaging
An unboxing video (if available)

Claims made after 48 hours may not be eligible for resolution.

9. Return to Origin (RTO)

Orders may be returned to our warehouse if:

Customer refuses delivery
Address is incorrect
Customer is unreachable
Delivery attempts are unsuccessful

If you wish to have the order shipped again, additional shipping charges may apply.

10. International Shipping

Currently, we ship within India only.

If international shipping becomes available in the future, any customs duties, import taxes, or local charges will be the responsibility of the customer unless otherwise stated.

11. Force Majeure

We shall not be held liable for delays caused by circumstances beyond our reasonable control, including but not limited to:

Natural disasters
Floods
Strikes
War
Pandemic restrictions
Government actions
Transportation disruptions

12. Contact Us

For any shipping-related queries, please contact our customer support team.

Email: